TAB: FAQ - Clothing
How to choose the right size?
Choosing the right size while ordering online can be tricky, therefore, every listing has a size guide and the perfect size tool that will help you clarify which size would be the best fit for you! If you are still not sure, do not hesitate to drop us a line at firstname.lastname@example.org and we'll provide the exact garment measurements.
Can you make custom sizes?
Unfortunately, we do not customize our clothing items at this time.
Are your clothing items OEKO-TEX CERTIFIED? Are they organic?
All the linen we use is OEKO-TEX certified. OEKO - TEX certifies that no harmful substances or chemicals which are known to be harmful to health were used.
Our clothing items are not organic, but we do not use any harmful substances or chemical additives.
How do I wash my linen clothing?
Caring for linen is simple: you can both hand wash and machine wash linen items at low temperatures. Linen can be tumble dried on low heat. We don’t recommend using bleach or detergent with optical brighteners or harsh fragrances as they tend to weaken the fibers. For more details on linen care, read our Linen Care Guide.
Do linen clothing wrinkles easily?
Wrinkles are a natural part of linen fabric, regardless of the garment. They actually signify the quality of linen: more wrinkles means the linen is pure, less wrinkles means it might've been mixed with cotton. This is because the flax fibers are low in elasticity preventing linen from stretching, but also giving it a crumpled, lived-in texture.
How to iron linen clothing?
When it comes to reducing wrinkles, ironing is one way to go. However, it will hardly give you the smooth result you are looking for and it may weaken the fiber over time. If you do decide to iron your linens, do it while they are a little damp and use a quality steamer. Also, make sure you split the difference between natural linen wrinkles and folding lines: the latter can be removed while the former are a natural part of the linen fabric and texture.
What if I want to return or exchange the clothing I purchased?
You can surely return the clothing items back to our studio if they are unused and unwashed. We are happy to either exchange the clothing items for any other product from our store or proceed with the refund. Returns and exchanges can be made within 30 days of delivery. Please note that we do not cover shipping costs for items that are being returned or exchanged unless they are defective. For more details, please read our Return Policy.