TAB: FAQ - Curtains
How to measure the curtains?
It is very important to choose the right size before ordering the curtains for your home. To help you do this, we have a blog post on how to take measurements for the curtains. Please check this link: How to measure the curtains (https://magiclinen.com/blogs/blog/how-to-measure-curtains).
To request a custom size, please email us at email@example.com and we’ll calculate the price, production and delivery times for you.
Do your curtains have blackout lining?
Our curtains are made from 100% pure linen, therefore, they do not have blackout lining or any other coating.
Are your curtains a see-through?
All our curtains are semi-sheer meaning they are not a see-through, however, the sunlight can still pass through the curtain panels as they do not have a lining.
For see-through curtains, we offer white sheer ones!
Can I iron my linen curtains?
When it comes to reducing wrinkles, ironing is one way to go. However, it will hardly give you the smooth result you are looking for and it may weaken the fiber over time. If you do decide to iron your linens, do it while they are a little damp and use a quality steamer. Also, make sure you split the difference between natural linen wrinkles and folding lines: the latter can be removed while the former are a natural part of the linen fabric and texture.
Are your curtains OEKO-TEX CERTIFIED? Are they organic?
All the linen we use is OEKO-TEX certified. OEKO - TEX certifies that no harmful substances or chemicals which are known to be harmful to health were used.
Our curtains are not organic, but we do not use any harmful substances or chemical additives.
Can the curtains be made in a custom size?
Yes! To request a custom size, please email us at firstname.lastname@example.org and we’ll calculate the price, production and delivery times for you.
Do you have color swatches?
If you would like to see all the colors in person - you are welcome to purchase the fabric samples here - https://magiclinen.com/collections/fabric-samples. It's a great way to check the fabric and all the colors before making a bigger purchase!
What if I want to return or exchange the curtains?
You can surely return the curtains back to our studio if they are unused and unwashed. We are happy to either exchange the curtains for any other product from our store or proceed with the refund. Returns and exchanges can be made within 30 days of delivery. Please note that we do not cover shipping costs for items that are being returned or exchanged unless they are defective. For more details, please read our Return Policy.